Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 828 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 828 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 27th April 2025

497

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent great rug will buy again”

Helpful Report

Posted 17 hours ago

“This is my second time buying from Kukoon rugs and I will buy again. So professional and easy to do business with. Delivery was quick and exactly when they said it would be. The rug is also exactly as I thought it would be. I thoroughly recommend Kukoon.”

Helpful Report

Posted 1 day ago

“I Bought a Beautiful Outdoor Mat. Super Quality and v Spring/ Summer, came in time for Easter. Arrived v fast..”

Helpful Report

Posted 1 week ago

“Competitively priced and delivered in record time”

Helpful Report

Posted 1 week ago

“This is the second rug we have ordered from Kukoon Rugs. Absolutely delighted with this rug as well. Once again great delivery time, easy to unpack and looks amazing.”

Kukoon Rugs 5 star review on 21st April 2025

Helpful Report

Posted 1 week ago

“Great rugs at excellent prices”

Helpful Report

Posted 1 week ago

“Delighted with my new washable rug it's beautiful, ordered it Monday here Tuesday brilliant.”

Helpful Report

Posted 1 week ago

“Very nice, fast shipping Thank you”

Helpful Report

Posted 1 week ago

“I am really pleased with my Kukoon rug. It fits into my room better than expected. Very efficient delivery.”

Kukoon Rugs 5 star review on 18th April 2025

Helpful Report

Posted 1 week ago

“Customer service excellent. However, rug had to be returned as it did not resemble the picture on line.”

Helpful Report

Posted 2 weeks ago

“This is the second time I've ordered from Kukoon Rugs, and I'm absolutely happy with both purchases. The quality is great, delivery was very very quick, and everything arrived just as expected. Highly recommend! It would be lovely to receive a little discount or gift coupon for my next order—I'd definitely love to shop again soon!”

Helpful Report

Posted 2 weeks ago

“Love my new door mat. Looks more elegant than your traditional doormat . Bonus I don’t have to worry about it getting dirty as I can just throw it in the washing machine if needed.”

Helpful Report

Posted 2 weeks ago

“My new rug is great, very strong. I have 3 dogs and it can withstand them running all over it. Very easy to keep clean. We will definitely be going back for more rugs in the future.”

Helpful Report

Posted 2 weeks ago

“2nd rug I've bought from Kukoon. Great prices lots of choice and fast delivery .”

Helpful Report

Posted 2 weeks ago

“We buy frequently from Kukoon as they have a great range of affordable rugs. Delivery is very fast and free! Great quality and selection. Customer service is excellent too, really great company.”

Helpful Report

Posted 2 weeks ago

“Absolutely pleased with my purchase and swift delivery great service .”

Helpful Report

Posted 2 weeks ago

“Absolute delighted with this company. I now have a total of 7 rugs from them! The quality and design are fantastic, delivery so expedient and no delivery charge. I love their ethos and the fact that they have in house designers. I recommend them to everyone.”

Kukoon Rugs 5 star review on 11th April 2025

Helpful Report

Posted 2 weeks ago

“The delivery van broke down and had to pick.it up from a post office.”

Helpful Report

Posted 2 weeks ago

Hi Liz, We are very sorry to hear that this has happened. We have reached out to the courier regarding this issue, we appreciate you letting us know! Take Care Kukoon Customer Care

Posted 2 weeks ago

“Excellent service and various ways to pay.Delivery great. Well Done.”

Helpful Report

Posted 3 weeks ago

“Im always weary ordering off websites I’ve not used before, but I’m glad I took the gamble. This rug is perfect, matches my lounge perfectly and is great quality. It is quite thin, but it’s perfect to go on carpet. Does come with the option to get a non slip mat which i think would probably add a bit of thickness if needed though. Highly recommended this website and this beautiful rug.”

Kukoon Rugs 5 star review on 6th April 2025

Helpful Report

Posted 3 weeks ago

Kukoon Rugs is rated 4.7 based on 828 reviews