“I did have issues with the rug at first but due to the very helpful staff this has been fully rectified.
This is my 3rd rug from Kukoon and this says it all. Thank you”
“Customer service has been excellent. Nice rug, thin but you get what you pay for. However it was folded over and over and then squashed. Was down 3 days but unable to get creases out. But great company and have bought many times with no issue. Review is about rug not the 5* service received.”
Hi there,
Sorry to hear you are not happy with your order. Can you please contact support@kukoon so we can resolve this issue for you.
Thanks so much
Kukoon Customer Care