“It’s a beautiful rug,exactly what I was looking for but every rug I’ve gotten from Kukoon has been fabulous!! But it’s not the rug I’d like to comment but your customer service team,I stupidly put the wrong address on my order and didn’t notice until late that night and emailed straight away.I got an email back to say someone would be in touch when they were back in the office and first thing the next morning Sarah got in touch and I explained my problem,between Sarah and Alex they sorted the problem for me,no issue whatsoever,they were just brilliant and my rug was delivered the following morning.I can’t recommend Kukoon enough and wouldn’t buy rugs from anywhere else.”
