“Really loved the picture on the website - granted the description does say these rugs can differ due being hand made however it differed quite a bit from the original picture and sadly I had removed the labels or I would have returned it”
Hi there,
Thanks so much for your feedback. We are so sorry to hear that you are unhappy with the item you have received. We would love to get this sorted for you.
Can you please contact support@kukoon.com so we can get this issue resolved for you.
Thanks
Kukoon Customer Care
“Great quality and exactly as expected. I ordered the wrong size. Returns process is so easy. Collected rug from the house. Will definitely purchase again.”