“Unfortunately I picked this runner to match the XL Rug as they both look same colour and same name Suvanna and look same colour in the photos
The runner is much darker and drab colour so I was very disappointed.
I arranged for the runner to be collected and stayed in for the day .
No one came for it that day.
Means my money not put back into my account
So I can buy a new runner .
Disappointed customer”
Hi Patricia,
We apologise on behalf of the courier that they have not yet arrived to collect your item.
Often when a courier fails to collect on the assigned day they will return on the next working day to complete the collection. We can contact the courier for an update on this.
We have reached out to the courier for an update on this and have popped you an email!
Looking forward to getting this sorted for you!
Thanks
Kukoon Customer Care
“A really lovely rug for our hall. Unfortunately, we have a beautiful victorian door with coloured, stained glass which totally changed the colour of the rug. Something that we had not expected. Regretfully, we returned the rug.”
