“I actually returned it Clare but there was no acknowlegment of my return form that I sent online. the colour of the rug wasn't as described an didn't suit my hall. It was rather flimsey also.”
Hi Brenda,
Thank you for your message. We’ve sent your return booking email earlier this morning—please kindly check your inbox.
We’re sorry to hear that the rug wasn’t quite what you were expecting. We completely understand how important it is for items to meet your expectations, especially when it comes to your home.
Your feedback is genuinely appreciated, as it helps us continue to improve our products and service. Should you need any further assistance, please don’t hesitate to get in touch—we’re here to help.
Warm regards,
Kukoon Customer Care
