“No exaggerated praise for doing your job. No superlatives. No use of words such as superb, amazing, stunning or any of that nonsense.
The thing is this. I ordered a rug, I paid for a rug, I got a rug. The business did what I expected it to do without a problem. I recommend them.”
“Rug arrived on time and is very nice indeed. Unfortunately the size purchased looks too small in situ and the next up size you stock will be too large. Therefore I will regretfully have to return the rug to you. MOIRA Horne”
