“Having previously bought 3 shaggy rugs, I was disappointed on this occasion as the rug was not as shaggy (not as deep pile) as the previous three I had bought. For future reference I would like to know how you differentiate in your description on the depth of pile”
Hi there,
Sorry to hear you are not happy with your order. Can you please contact support@kukoon so we can resolve this issue for you.
Thanks so much!
Kukoon Customer Care
Hi there,
Sorry to hear you are not happy with your order. Can you please contact support@kukoon so we can resolve this issue for you.
Thanks so much!
Kukoon Customer Care
“Colour of the rug is as described and looks nice. However, quality is not great, very thin and can still feel the hard floor through the rug -- however it does the job and does look nicer than it feels!
I got 24% off, so I think it was worth what I paid but I dont think it would be worth the full price.”
