Hi there,
Sorry to hear you are not happy with your order. Can you please contact support@kukoon so we can resolve this issue for you.
Thanks so much!
Kukoon Customer Care
“This rug was my third purchase from Kukoon,
I was very happy with the quality of the first two rugs
I felt the shaggy rug wasn't as good, I love the colour
but underfoot it lacks depth not as Super soft as I thought it would be
but that said they are a great company and delivery is free and prompt”
“Like the other rugs I have purchased from Kukoon, this did not disappoint.
It's a beautiful shade of green , exactly what I was looking for .
With such competitive prices, what's not to love.”