“Nowhere near as thick as the one I bought from you 3 years ago it was that heavy it was difficult to pick up it didn't need an anti slip underlay this one is a lot lighter and moves when walking on it”
Hi Lynn,
We're sorry to hear about your less than satisfactory experience with our service. Your feedback is incredibly valuable to us, and we want to make things right. I can see you received a refund. Please reach out to us at support@kukoon.com, and our team will prioritise your concern to ensure a swift resolution. We appreciate your patience and the opportunity to improve.
“My mother in law swears by kukoon rugs and I can see why. The quality is simply amazing, price is the same and it came so quickly. Only downside is my cat has stolen the rug as his own!”
