“When I opened it up and saw the rug was a lot darker than what it looked like in the picture on line ( lighting was so much brighter)I was a bit disappointed and was unsure if it suited my living room. It is a lovely rug and I am happy with it now as it makes the room more cosy for the winter months.”
“Lovely rug but colours just weren’t right for my room. Delivery was speedy but very disappointed with returns as has to chase up for refund. Have now been refunded but it’s not pleasant having to do this or having to repeat information that is clearly within previous emails.”