“Fair discount, arrived within 12 hrs of ordering!! The case itself was a replacement for a similar one more than 12 years old and the zip had failed.. super light and nice colour. We use two of this size plus a third canvas holdall for our annual 6 week trips to Australia. Together they give 60 k of luggage comfortably. We used larger sizes before but they became unwieldy.”
“I have always bought Samsonite cases because of their strength, quality and design. I bought this case because it was light, beautifully styled and a semi hard shell. The first time I flew with it however, it came off the baggage carousel with two very large dents in one end and other superficial damage. It looked great but is simply not strong enough for the rough handling baggage gets in airports. I shall be going back to Samsonite on this and going back to soft cases.”
Good afternoon,
I am sorry to hear your suitcase was damaged by the airline during your travels. We would recommend raising a claim with the airline you travelled with for mishandling.
If you would like any further details or support for this please get in touch with us at customerservice@luggagesuperstore.co.uk
All the best,
Laura
Customer Service Department
