“The driver delivered to the wrong address and the only indication was an email to say it was taken in by a neighbour at 2, 2. We live in a house and there are very few flats on our road.
I called DPD 3 times that afternoon to try and get it resolved but no joy and no follow up by them.
I will cancel and buy through Amazon instead. Don’t bother going directly to the vendor. I tried it and it failed spectacularly!”
“What a wonderful company, who I shall definitely use again.
I had updates about my order and a delivery time of an hour which was marvellous. The Samsonite suitcase was also an excellent price.
Thank you very much.”
“Good prices compared to other websites and an easy transaction. Delivery was a bit on the slow side but worth waiting for! Lovely suitcase, haven’t used it yet but I’m happy so far!”
“I found an excellent brand of suitcase, for a VERY competitive price - with good packing and fast shipping. I looked around before choosing your company (and checked reviews) so it only seems fair to leave one!”
“They have been excellent in price service and delivery I would highly recommend . The staff have gone beyond all expectations . They will be my first point of call for future necessities . Well done all .”
“Luggage arrived on time and the colour was even better in reality. I'm very pleased with this purchase and it was good value for money.
My family and I expect to enjoy this three piece set for many years to come. Thank you.
M. Nagani-Wilson”
“Ordered two suitcases from Luggage Superstore. They were separate orders and they arrived within two days of ordering. The packaging was excellent.Service was excellent.Goods were excellent. Highly recommended company.”
“Ordered Genisis Large in Khaki, Louise mailed to say not in stock despite being on website.
Reordered same case in Charcoal delivered very efficiently.
Correct case but in wrong box clearly marke Carnaby in Cream colour.
Something must still be wrong in dispatch, not suprized at original mix up.
O/A pleased with case, as yet to travel.”
“I need to deal with. I had a query about delivery. I managed to speak to a real person straightaway who assured me that my product will be delivered on time the next day using DPD.. sure enough my delivery was first on the van in fact the delivery dive. I had to stand on my doorstep for 30 seconds because he was 30 seconds too early.! Great product and competitive price, thank you very much”
