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Luggage Superstore Reviews

4.8 Rating 1,106 Reviews
96 %
of reviewers recommend Luggage Superstore
Luggage Superstore 5 star review on 28th September 2024
Julia
Luggage Superstore 5 star review on 8th June 2024
Dean
Luggage Superstore 5 star review on 9th May 2024
Nick
Luggage Superstore 5 star review on 21st March 2024
Diane
Luggage Superstore 5 star review on 13th March 2024
Anonymous
Luggage Superstore 5 star review on 11th January 2024
Carolyne
Luggage Superstore 5 star review on 15th December 2023
Matheus
10
Anonymous
Anonymous  // 01/01/2019
Longest delivery time ever! No option for next day or quicker delivery. Was a birthday gift and it arrived a week after!
Helpful Report
Posted 19 hours ago
Good brand choices at attractive prices. Ordering was easy, no glitches. Delivery was quick, well within promised timeline. Suitcases arrived in perfect condition. The descriptions on the website were detailed and accurate, so what I received is exactly what I wanted and expected.
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Posted 4 days ago
Thank you so much for this really excellent review of your recent experience of shopping with Luggage Superstore. We really do appreciate you taking the time out of your day to leave this review for other customers. Wishing you all the best, Sarah
Posted 1 day ago
Excellent service including next day delivery.
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Posted 4 days ago
Thank you so much for this really excellent review of your recent experience of shopping with Luggage Superstore. We really do appreciate you taking the time out of your day to leave this review for other customers. Wishing you all the best, Sarah
Posted 1 day ago
Please with the service from order to delivery. I only give 3 starts because I was given a discount of 5% as a returning customer, however after placing the order I noticed a 10% discount for new customers. For just 5% it is likely that you will never see another order from me again.
Helpful Report
Posted 1 week ago
Good afternoon, Thank you for taking the time to share your feedback! We're pleased to hear that you were satisfied with our service from order to delivery. We understand your concern regarding the discount differences for returning versus new customers, and we appreciate you bringing this to our attention. We value your loyalty and hope you'll reconsider shopping with us in the future. Your satisfaction is important, and we always strive to improve our offerings. Best wishes, Maria
Posted 6 days ago
I wasn’t able to complete my purchase online and so I hit the ‘chat’ button and spoke to Maria. She talked me through it in a friendly and patient way and my suitcase arrived the next day! Very happy customer! Thank you Maria.
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Posted 1 week ago
Good afternoon, Thank you so much for your lovely review, Theresa! We’re thrilled to hear that I was able to assist you during your order process. It’s wonderful that your suitcase arrived the very next day! Your happiness as a customer is what we strive for, and we appreciate your kind words. I look forward to helping you again in the future! Happy Travels, Maria
Posted 6 days ago
What a great experience..first I had to cancel my first order and Maria Ann responded and done so fast and efficiently. I ordered 2 Samsonite Quadrix large Friday and Saturday next day it was delivered. Smooth and quick. Now I can’t say too much about the product other than they arrived well packaged and looks good although I’ve only opened 1 thus far. I haven’t used yet. Good price and will use retailer again.
Helpful Report
Posted 1 week ago
Good morning, Thank you for your fantastic review of Luggage Superstore! We're thrilled to hear that Maria Ann was able to assist you efficiently with your order cancellation and that your new Samsonite luggage arrived promptly and well packaged. We appreciate your feedback on the shopping experience, and we can’t wait for you to put your luggage to good use. Your support means a lot to us, and we look forward to serving you again in the future! Happy Travels, Maria
Posted 6 days ago
Great luggage, idea size for long weekend away, great locking system, fast delivery!
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Posted 1 week ago
Good afternoon, Thank you so much for your wonderful review, Sharon! We’re thrilled to hear that you’re happy with your luggage and that it’s the perfect size for your long weekend getaways. It’s great to know you appreciated the locking system and that your order arrived quickly. Your satisfaction is our top priority, and we can’t wait to help you again in the future! Happy Travels, The Luggage Superstore Team
Posted 6 days ago
Speedy delivery product as ordered - not used yet but all good
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Posted 2 weeks ago
Good morning, Thank you for your great review of Luggage Superstore! We're delighted to hear that your delivery was speedy and that everything arrived as ordered. We hope you enjoy using your new luggage when the time comes. Your feedback encourages us to continue providing top-notch service. We look forward to assisting you again in the future! Happy Travels, Maria
Posted 2 weeks ago
Service and price v good 5/5
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Posted 2 weeks ago
Good afternoon, Thank you for your wonderful review of Luggage Superstore, Viswanathan! We’re thrilled to hear that you found our service and pricing to be very good. Your satisfaction is our top priority, and your kind words inspire us to keep delivering great value. We look forward to serving you again soon! Happy Travels, Maria
Posted 2 weeks ago
Thank you for delivering on time and day following delivery instructions
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Posted 2 weeks ago
Good afternoon, Thank you for your wonderful review of Luggage Superstore! We’re so pleased to hear that your delivery was on time and that our instructions were followed. Your satisfaction is incredibly important to us, and feedback like yours truly motivates our team to keep up the great work. We look forward to welcoming you back soon! Happy Travels, Maria
Posted 2 weeks ago
Lovely website with large selection of luggage. Quickly delivered and well packaged.
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Posted 2 weeks ago
Good morning, Thank you for your fantastic review of Luggage Superstore, Susan! We're thrilled to hear that you enjoyed our website and found our selection of luggage to be extensive. Your appreciation for our quick delivery and packaging means the world to us. We can’t wait to welcome you back for your next adventure! Happy Travels, Maria
Posted 2 weeks ago
Excellent service. I was delighted to find a vanity case to match my Radley suitcase as a great price with free delivery. Fast delivery and well packaged. I’m a very happy customer and happy to recommend them!
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Posted 2 weeks ago
Good afternoon, Thank you so much for your fantastic review of Luggage Superstore, Lesley! We're delighted to hear that you found the perfect vanity case to complement your Radley suitcase, all at a great price with free delivery. It's wonderful to know our speedy delivery and packaging met your expectations! Your recommendation means a lot to us, and we can't wait to assist you again in the future. Happy Travels, Maria
Posted 2 weeks ago
Excellent - recieved the suitcase next day. It was packaged very well. Brilliant company! Thank you!
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Posted 2 weeks ago
Good afternoon, Thank you for your excellent review of Luggage Superstore! We're delighted to hear that your suitcase arrived promptly and that you were pleased with the packaging. Your kind words about our service are truly appreciated, and they inspire us to continue providing great experiences. We look forward to serving you again in the future! Happy Travels, Maria
Posted 2 weeks ago
Reliable, easy to order, quick delivery all at competitive prices. Whatever can I ask for? Thanks.
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Posted 3 weeks ago
Good afternoon, Thank you so much for your kind review of Luggage Superstore, Mahnaz! We're delighted to hear that you found our ordering process reliable and our delivery quick. Providing competitive prices is something we strive for, and it's great to know we've met your expectations. We look forward to serving you again in the future! Happy Travels, Maria
Posted 2 weeks ago
excellent quality, reasonable price for Samsonite and case was delivered the next day
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Posted 3 weeks ago
Good afternoon, Thank you so much for your excellent review of Luggage Superstore, Sharon! We're delighted to hear that you found the quality of our Samsonite luggage to be top-notch and that it arrived the very next day. Your satisfaction is our priority, and your kind words are truly appreciated. We look forward to serving you again in the future! Happy Travels, Maria
Posted 2 weeks ago
Professional, quick and excellent case exactly as described. I never write reviews but this website deserved it.
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Posted 3 weeks ago
Good afternoon, Thank you for taking the time to share your fantastic review of Luggage Superstore, Shantelle! We are delighted to hear that you found our service to be professional and quick, and that your case met your expectations. Your willingness to write a review means a lot to us as we strive to provide the best possible experience for our customers. We can't wait to assist you again in the future! Happy Travels, Maria
Posted 2 weeks ago
Excellent customer service. Speedy delivery. First class all round
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Posted 3 weeks ago
Good Morning, Thank you so much for your excellent review of Luggage Superstore, Claire! We're delighted to hear that you experienced first-class customer service and speedy delivery. Your kind words truly motivate us to continue providing top-notch service. We look forward to serving you again soon! Happy Travels, Maria
Posted 3 weeks ago
Very easy website plenty items to chose from
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Posted 3 weeks ago
Good afternoon, Thank you for your fantastic review of Luggage Superstore, Sharon! We're delighted to hear that you found our website easy to navigate and enjoyed the wide selection of items available. Your positive feedback motivates us to keep improving our services. We can’t wait to help you find the perfect luggage for your next adventure! Happy Travels, Maria
Posted 3 weeks ago
Good software, fast delivery in a box and a discount! It doesn't get any better than that!
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Posted 3 weeks ago
Good afternoon, Thank you for your fantastic review of Luggage Superstore, Linda! We're thrilled to know that you enjoyed our software, appreciated the fast delivery in a box, and scored a discount as well! We're always striving to provide the best experience for our customers, and your feedback truly brightens our day. We can’t wait to see you again for your next adventure! Happy Travels, Maria
Posted 3 weeks ago
Really pleased and impressed. Samsonite case considerably cheaper than elsewhere, turned up ahead of time and exactly as ordered. Will be using this company again.
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Posted 3 weeks ago
Good afternoon, Thank you for your wonderful review of Luggage Superstore, Matthew! We're thrilled to hear that you found your Samsonite case at such a great price and that it arrived ahead of schedule. Your satisfaction is incredibly important to us, and we appreciate your kind words. We can't wait to assist you again in the future! Happy Travels, Maria
Posted 3 weeks ago
Luggage Superstore is rated 4.8 based on 1,106 reviews