“Amazing service. Luggage Superstore were the only online company I could find across the entire internet that stocked a specific suitcase that I was after. The ordering process was so easy, and the 10% discount offered for joining the mailing list was very appreciated too!
Deliver really did exceed expectations and the case arrived very securely packaged within. 2 days.
Very professional service from beginning to end. Thankyou!!!”
Thank you so much for your glowing review, Howard! We're overjoyed to hear that you found the specific suitcase you were looking for and that the ordering process was a breeze for you. It's great to know that our delivery exceeded your expectations and that your order arrived securely packaged. Your appreciation of our service truly means the world to us.
Wishing you many wonderful travels,
The Luggage Superstore Team
“Absolutely thrilled with my new bright yellow travel bag. It ticks all the utility boxes (good size, robust, plenty of pockets) and looks so good. My husband bought a slightly cheaper travel bag somewhere else and mine far out shines his in function and quality. Easily worth the small additional price.”
Thank you so much for your glowing review, Helen! We're absolutely thrilled to hear that you're in love with your bright yellow travel bag and that it checks all the utility boxes for you. It's wonderful to know that you appreciate its quality and functionality compared to other options. Your satisfaction is our top priority, and we’re grateful for your feedback!
Happy travels,
The Luggage Superstore Team
Thank you so much for your glowing review, Rasheed! We're delighted that you took advantage of the discount and that your bag arrived so quickly. Your kind words about our service mean a lot to us. Enjoy your new bag, and we look forward to serving you again!
Safe travels,
The Luggage Superstore Team
“The site was very easy to navigate, and the prices of the Samsonite range particularly in the sale were extremely competitive. Ordering was simple and I was kept informed of delivery status and the item was delivered on time in two days as stated. Packaging was very good but without waste and fully recyclable.”
Thank you for your amazing review, Michael! We’re thrilled to hear that you found our site easy to navigate and appreciated the competitive prices on our Samsonite range. It’s great to know that your ordering experience was smooth and that your delivery arrived right on time. We’re also glad you liked our eco-friendly packaging!
Wishing you many wonderful journeys ahead,
The Luggage Superstore Team
Thank you for your kind review, Brad! We're so glad to hear that you had a very good experience with us. Your support means the world to our team, and we look forward to serving you again soon!
Warm regards,
The Luggage Superstore Team
Hello,
I sincerely apologize for the frustration you've experienced with the delivery timing of your order. We understand the importance of having gifts arrive on time, and it’s disappointing to hear that we fell short in this instance.
While we do aim to provide various delivery options, it seems we weren't able to meet your expectations. Your feedback is invaluable to us, and we will certainly look into ways to enhance our delivery processes.
If there's anything further we can assist you with or if you have any questions, please feel free to reach out to our customer service team directly.
Thank you for your understanding, and we hope to serve you better in the future.
Best regards,
Maria
“Good brand choices at attractive prices. Ordering was easy, no glitches. Delivery was quick, well within promised timeline. Suitcases arrived in perfect condition. The descriptions on the website were detailed and accurate, so what I received is exactly what I wanted and expected.”
Thank you so much for this really excellent review of your recent experience of shopping with Luggage Superstore. We really do appreciate you taking the time out of your day to leave this review for other customers.
Wishing you all the best,
Sarah
Thank you so much for this really excellent review of your recent experience of shopping with Luggage Superstore. We really do appreciate you taking the time out of your day to leave this review for other customers.
Wishing you all the best,
Sarah
“Please with the service from order to delivery. I only give 3 starts because I was given a discount of 5% as a returning customer, however after placing the order I noticed a 10% discount for new customers.
For just 5% it is likely that you will never see another order from me again.”
Good afternoon,
Thank you for taking the time to share your feedback! We're pleased to hear that you were satisfied with our service from order to delivery. We understand your concern regarding the discount differences for returning versus new customers, and we appreciate you bringing this to our attention. We value your loyalty and hope you'll reconsider shopping with us in the future. Your satisfaction is important, and we always strive to improve our offerings.
Best wishes,
Maria
“I wasn’t able to complete my purchase online and so I hit the ‘chat’ button and spoke to Maria. She talked me through it in a friendly and patient way and my suitcase arrived the next day! Very happy customer! Thank you Maria.”
Good afternoon,
Thank you so much for your lovely review, Theresa! We’re thrilled to hear that I was able to assist you during your order process. It’s wonderful that your suitcase arrived the very next day! Your happiness as a customer is what we strive for, and we appreciate your kind words. I look forward to helping you again in the future!
Happy Travels,
Maria
“What a great experience..first I had to cancel my first order and Maria Ann responded and done so fast and efficiently.
I ordered 2 Samsonite Quadrix large Friday and Saturday next day it was delivered.
Smooth and quick.
Now I can’t say too much about the product other than they arrived well packaged and looks good although I’ve only opened 1 thus far.
I haven’t used yet.
Good price and will use retailer again.”
Good morning,
Thank you for your fantastic review of Luggage Superstore! We're thrilled to hear that Maria Ann was able to assist you efficiently with your order cancellation and that your new Samsonite luggage arrived promptly and well packaged. We appreciate your feedback on the shopping experience, and we can’t wait for you to put your luggage to good use. Your support means a lot to us, and we look forward to serving you again in the future!
Happy Travels,
Maria
Good afternoon,
Thank you so much for your wonderful review, Sharon! We’re thrilled to hear that you’re happy with your luggage and that it’s the perfect size for your long weekend getaways. It’s great to know you appreciated the locking system and that your order arrived quickly. Your satisfaction is our top priority, and we can’t wait to help you again in the future!
Happy Travels,
The Luggage Superstore Team
Good morning,
Thank you for your great review of Luggage Superstore! We're delighted to hear that your delivery was speedy and that everything arrived as ordered. We hope you enjoy using your new luggage when the time comes. Your feedback encourages us to continue providing top-notch service. We look forward to assisting you again in the future!
Happy Travels,
Maria
Good afternoon,
Thank you for your wonderful review of Luggage Superstore, Viswanathan! We’re thrilled to hear that you found our service and pricing to be very good. Your satisfaction is our top priority, and your kind words inspire us to keep delivering great value. We look forward to serving you again soon!
Happy Travels,
Maria
Good afternoon,
Thank you for your wonderful review of Luggage Superstore! We’re so pleased to hear that your delivery was on time and that our instructions were followed. Your satisfaction is incredibly important to us, and feedback like yours truly motivates our team to keep up the great work. We look forward to welcoming you back soon!
Happy Travels,
Maria
Good morning,
Thank you for your fantastic review of Luggage Superstore, Susan! We're thrilled to hear that you enjoyed our website and found our selection of luggage to be extensive. Your appreciation for our quick delivery and packaging means the world to us. We can’t wait to welcome you back for your next adventure!
Happy Travels,
Maria
“Excellent service. I was delighted to find a vanity case to match my Radley suitcase as a great price with free delivery. Fast delivery and well packaged. I’m a very happy customer and happy to recommend them!”
Good afternoon,
Thank you so much for your fantastic review of Luggage Superstore, Lesley! We're delighted to hear that you found the perfect vanity case to complement your Radley suitcase, all at a great price with free delivery. It's wonderful to know our speedy delivery and packaging met your expectations! Your recommendation means a lot to us, and we can't wait to assist you again in the future.
Happy Travels,
Maria
Good afternoon,
Thank you for your excellent review of Luggage Superstore! We're delighted to hear that your suitcase arrived promptly and that you were pleased with the packaging. Your kind words about our service are truly appreciated, and they inspire us to continue providing great experiences. We look forward to serving you again in the future!
Happy Travels,
Maria
Good afternoon,
Thank you so much for your kind review of Luggage Superstore, Mahnaz! We're delighted to hear that you found our ordering process reliable and our delivery quick. Providing competitive prices is something we strive for, and it's great to know we've met your expectations. We look forward to serving you again in the future!
Happy Travels,
Maria
Good afternoon,
Thank you so much for your excellent review of Luggage Superstore, Sharon! We're delighted to hear that you found the quality of our Samsonite luggage to be top-notch and that it arrived the very next day. Your satisfaction is our priority, and your kind words are truly appreciated. We look forward to serving you again in the future!
Happy Travels,
Maria
