“Really pleased with my suitcase, it looks great and appears to be very good quality. There is a selection at reasonable prices. Ordering is easy and delivery was super quick 👍”
“Customer service prompt enough but not effective
DPD failed to deliver and decided to return luggage to sender, without explanations. Consignment stuck in dpd deposit. 18 days after placing the order I have no goods and no refund.
No refund issued. Yet”
“We've purchased successfully from LS before but on this occasion had to return our order as it wasn't what the recipient had wanted. The return process was simple and efficient. Great customer service!”
“I bought a Radley bag which was hugely discounted. It was an absolute bargain. Delivery was also super quick. I’m really impressed with the Luggage Superstore and would definitely shop here again.”
“Very good detailed information on web page. I first looked at a department store but their page gave no measurements and no weight. Luggage Superstore provided the info needed to make my selection, plus free and fast delivery.”