“It was easy. We knew the piece of luggage we wanted. Ordered online, was told it could take about 5 working days to deliver. It was delivering in 3 days. The case was perfect. I have no problem using this company again.”
“I ordered the case to be delivered on Tuesday 19th and even paid extra for this (ordered on the Saturday before) it’s now being delivered today Wednesday between 1610-1710 which is to late my flight is at 1800 today so I had to go and buy one from Morrisons , very disappointed ☹️”
Hi Martin,
I am very sorry your parcel was delayed, we dispatched your item on the Monday to be with you on the Tuesday but unfortunately on this occasion it was delayed by a day.
I understand how frustrating this situation must have been for you, especially with travel plans coming up. We rely on our courier partners to deliver your orders, and I apologize for any inconvenience caused by their service.
“Excellent choice of luggage available, with fast and efficient delivery, thank you all. Sadly, item was unsuitable and returned for free via DPD. Refund promptly issued, thanks again to all staff involved.”
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