Thank you for the feedback, Eric. We’re glad you found the price excellent, and we’re sorry the delivery wasn’t as fast as you’d hoped. If there’s anything we can do to help in the future, please let us know.
Warm regards,
Team Luggage Superstore
Thank you for your fantastic review! We're delighted the luggage arrived next day and that you'd recommend us. We really appreciate your kind words.
Kind regards,
Team Luggage Superstore
“Easy to search & order. The item was delivered quicker than the expected delivery date. Suitcase meets expectations, hope it lives up to the samsonite brand”
Thank you for your review! We’re glad you found it easy to search and order, and that delivery was quicker than expected. We hope it lives up to the Samsonite brand.
Kind regards,
Team Luggage Superstore
Thank you for your feedback. We’re sorry to hear that you were disappointed with the delivery time. Your order was placed on our quoted 5–10 working day delivery service, and we’re pleased to confirm that it was actually delivered within, and slightly ahead of, the timeframe provided at the time of ordering.
Payment is taken when an order is placed, as is standard with online purchases, and the expected delivery timeframe is displayed before purchase.
We do appreciate your feedback and hope you are pleased with your purchase.
Kind regards,
Sarah
Thank you for the fantastic 5-star review! We’re delighted to hear your suitcase arrived quickly and that you’re happy with our selection and prices.
Kind regards,
Team Luggage Superstore
“Kelly in customer service is absolutely brilliant. She arranged expedited delivery so our case arrived on time for holiday. Excellent customer service!”
“Great site to deal with, good prices for Brics luggage as they were reduced. Fast delivery and exactly as expected as we were replacing like for like. Will buy from them again, thank uou.”
“Great range of products, with full information (particularly important when choosing hand luggage for flying!). Superquick delivery. Really pleased with purchase. Will definitely use Luggage Superstore in the future.”
