Good afternoon John,
Thank you very much for your 5 star review, we truly appreciate this.
We do offer free returned within 30 days of purchase for new, unused items with the tags still attached if the item is not suitable. You can return via our Returns Centre at the top of our website.
If we can be of any assistance please get in touch via customerserice@luggagesuperstore.co.uk
All the best,
Laura
Customer Service Department
“The luggage itself very light and spacious, easy to navigate and perfect size. I've had a number of AT luggages in the past and they have lasted for a while, I hope that this one will be used for a long time.”