“We have not yet used these suitcases but they seem very sturdy and strong and most importantly appear to glide along smoothly although only tested whilst empty.
However we must complement the excellent customer service received - we firstly ordered two medium cases at about 1.30pm on a Friday and were given a delivery date of the following Wednesday which we thought was pretty good. However we received the cases before 9 am on the Saturday, the very next day!!
We then decided we might be better with a large and a medium and so went through the returns process and ordered this 3 case package on the Sunday afternoon, took the return items to our local collection point at 9am on the Monday. The new cases then arrived at 9am on the Tuesday and the refund for the returned set was in my bank by the Wednesday. All of this without any delivery or return charges. Excellent. Thank you.”
“It was delivered promptly but unfortunately the notification was vague re delivery date. The suitcase themselves look good but yet to be used. I’ve been using AT for over 10 yrs now and happy with the brand and hope I’m not disappointed with the last lot.”
“Can only rate on appearance as not yet used them on my travels. They seem to move easily even on carpet. They are not noisy on laminate floor. They look good. Seem very spacious. Not yet tried to set locks. Did a lot of searching and they seem very good value. Delivery was super fast.”
