Good afternoon,
I am sorry to hear your item arrived not in perfect condition. This is not the service we expect to provide our customers.
Please get in touch with us at customerservice@luggagesuperstore.co.uk with your order number and pictures of the defect mentioned. We would like the opportunity to resolve this for you.
Many thanks,
Laura
Customer Service Department
“Lovely case that complements my luggage set. Luggage superstore is one of the best companies I have ordered from and can not fault their customer service in any way. Ordered late on a Wednesday night with standard delivery and by lunchtime Thursday had a dispatch notice and tracking number. If you ever want any lugggage please look at this company first to see if that have what you want.”
“Really pleased. The blue colour is very striking. Brilliant price. Will hold a lot of bits. Can be used as an overnight case. Appears very sturdy. Very impressed. Well packed and extremely quick delivery.”
