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Suunto D4i Novo Dive Computer Black / without Transmitter Reviews

5 Rating 1 Reviews
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Product Page

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

I've been using a Suunto Mosquito for a decade so decided it was time to upgrade. I decided to stick with what I knew so opted for a D4i. When it arrived, I discovered that my old Suunto digital logbook software (DM3) doesn't recognise my D4i. No problem, I'll just download and installing DM5, export the dives from DM3 as an SDE file and import them into DM5 as directed online. Unfortunately, DM5 doesn't import from the SDE. It will import individual dive csv files, but the dive entry that the imported csv creates in DM5 is missing most of the actual dive data. With over 300 dives logged in DM3, this is exceedingly frustrating. I called Suunto's UK support line, only to be told tech support is only conducted via email and that they would contact me (not a satisfactory response IMO, but it is what it is). Almost a week later I haven't received any communications from Suunto and now their support line isn't manned so I can't chase it up and there doesn't appear to be a support email address on their website. I'll persist in my efforts, but given the appalling absence of technical support this will be the last time I purchase a Suunto product.
3 Helpful Report
Posted 4 years ago