Hi Dagmar Schaber-Ossig, thank you for taking the time to leave your feedback, and I am delighted to hear you are pleased with your new garment.
For our EU orders, we ship from our store in Munich to give our EU customers a faster and less costly delivery than what we could provide shipping from here in the UK. You are more than welcome to place an order on our UK site though if this is what you'd prefer!
In terms of our manufactoring process, the majority of our garments are made in Inner Mongolia. Compared to other cashmere producing regions (Outer Mongolia, Tibet, Shaanxi Province, Iran, Afghanistan) this region of Inner Mongolia has outstanding cashmere characteristics and at the same time we can support a community – from goat right through to finished garment!
I hope this provides some reassurance for you and if there is anything else we can help with, please do get in touch at hello@npeal.com
