“The price is reasonable but in comparison to other similar tests, not as detailed. I still have not received my results and it has been approximately 5 weeks.”
Hi Patrice, your gut health report is ready to view. You should've gotten an email indicating that. If you didn't, we do apologize. Go ahead an login to your account here https://account.ombrelab.com/signin and let us know if you have any questions.
We greatly appreciate your kind words! We are always looking for ways to improve the feasibility of our products and we are so glad to hear that you found the sampling process easy. If you ever need any additional assistance, please feel free to reach out to our customer care team at support@ombrelab.com.
“While I appreciate the opportunity to obtain this information, the format is not easy to use for me. I would like a list of foods to add/eat and foods to avoid in a print format that doesnt have a lot of pictures. I know what foods look like.”
We hear you loud and clear Kristin! Our Product Team is going to develop new features for the app this year and we sure hope to have this release later this year. If you have anything else to share or need help understanding your report, please contact support@ombrelab.com
Betty we love to hear it! Thanks so much for leaving us a quick review. Everything is back from science and research. If you would like to read more on science and health, check out https://www.ombrelab.com/pages/media.
“I loved every bit of the process. I thought it was going to be weird collecting the sample but the instructions and what I actually had to do were so easy.
I would recommend this to anyone I know.”
Hey Fred! We know how you feel! The thought of it can be weird, but you took brave steps to collect your sample. We hope that everything we offer meets your expectations and if you have any questions, feel free to reach out to support@ombrelab.com.
We're happy to hear that your experience was a pleasant one. New updates and products coming soon! If you have any questions about your results, let us know at support@ombrelab.com.
