“All good except that the fridge arrived damaged from you. Your returns dpt agreed transit damage, assured Warranty remians in place and offered a cover as restitution rather than returning/replacing. Good customer comminucation - fair, prompt and decisive.”
Hi Stephen,
Thank you for your feedback! We’re glad to hear our team was able to address the issue with your fridge promptly. We appreciate your understanding regarding the situation and we're happy to know that our communication made the process smoother for you.
Cheers,
Team OZtrail
“I had a oztrail 80lt fridge a few years ago, it was 6mths old and was great... I loved it. But then it got stolen... I have been waiting to get another for ages...”
Hi Lindsay,
Thanks for the amazing 5-star review! We're so glad to hear that your 80L Dual Zone Fridge/Freezer is performing beautifully for getting your prawns down the coast. It’s great to know it’s holding up to the challenge and keeping your haul at -20°C!
Here’s to many more successful trips and delicious seafood ahead!
Cheers,
Team OZtrail
“Great video on YouTube encouraged me to buy this fantastic fridge/freezer at a fantastic price, otherwise I would have gone to another well proven European one. I'm excited”
