“Unfortunately our mattress never expanded fully. Half of it is still crinkled flat. The internal structure needs a middle support pole because the sides fall/drape in and leave less room than expected. Bummer that these issues have occurred because I’d heard such great things about these swags”
Hi Brooke,
Thank you for sharing your experience with the Mitchell 1550 Swag. We're sorry to hear that the mattress did not expand fully and that you're facing issues with the internal structure. We appreciate your feedback, as it helps us improve our products.
Please email our warranty team at warranty@adventureoperations.com with photos of your mattress so we can review it. Your satisfaction is important to us, and we want to ensure you have a better experience with our products going forward.
Thanks again for your insights.
Cheers,
Team OZtrail
