“Terrible. I sent a few images for an assortment of masks. Some of the images included a person wearing a hat. When these were printed they included the hat but shrank down the rest of the mask so the whole thing I presume would fit into a standard 'mask size' format. This left us with an overall mask that was way too small (eye spaces also all wrong) and couldn't be worn. If they emailed me to explain my images weren't suitable I could have changed them but instead I paid for a product that was useless. Try another company!”
Hi Sacha, Thank you for your feedback and sorry to hear you were not happy with the end result of your product. Our customer service team is available Monday - Friday to help with issues like this and would have been happy to assist with the issue in hand. If you would like to send us images across of the items received and I can refer this to production to see if we can help resolve this matter. The email address is info@personalisedfacemasks.com. We sincerely apologies that the product is not useable. Kind Regards, Charlotte
