Name: PersonalisedFaceMasks.com
Rating: 4.43

“Without a doubt the worst experience of buying old line I've ever had My friends 60th birthday celebrations were ruined by this inept company I ordered them 3 weeks before required, and they say despatched 2 days after order was placed. After about 10 days I contacted them, they said wait 10 working days which I did, Then phoned them. They said a mistake had happened and some of the address was missing, I gave them full address and have the proof, but with only 4 days to go they said they've sent them out 1st Class and I would get them in time, No I didn't the parcel went back to them, they made the same mistake twice, So no masks, party idea ruined and they just refunded Buyers beware, avoid this bunch of amateurs, they'll ruin your day”

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Posted 3 months ago

“Waste time”

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Posted 9 months ago

Thank you for your review and sorry you feel this way. As advertised on our website our items are Face Masks and we are sorry we couldn't cater to your needs of a full Cardboard cut out. Kind Regards, Charlotte.

Posted 9 months ago

“Loved the masks…. They are for my friends 40th Birthday when we all go out 😂 no pics yet as it’s on the 24th”

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Posted 9 months ago

“Fantastic quality and easy to assemble . Arrived promptly. Incredibly pleased with my purchase. Would highly recommend.”

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Posted 9 months ago

“I never received my order.”

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Posted 9 months ago

Hi there, thank you for your review and sorry the items have not arrived with you yet. We provide an estimated time frame of delivery at checkout as accurate as possible but unfortunately it can take longer. As your item is sent on an international untracked method, I am not able to advise of where this currently is. International orders may incur a customs fee, please check you have not received a notification of this. We also have to allow 20 working days for items to arrive, if the items are not with you after this time, please get in touch with us at info@personalisedfacemasks.com. Kind Regards, Charlotte

Posted 9 months ago

“When ordering it said delivery 3 -4 days & over a week later they still haven't arrived so to late for the party wouldn't recommend anyone to shop here”

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Posted 9 months ago

Hi there, thank you for your review and sorry the items have not arrived with you yet. We provide an estimated time frame of delivery at checkout as accurate as possible but unfortunately it can take longer. As your item is sent on an international untracked method, I am not able to advise of where this currently is. International orders may incur a customs fee, please check you have not received a notification of this. We also have to allow 20 working days for items to arrive, if the items are not with you after this time, please get in touch with us at info@personalisedfacemasks.com. Kind Regards, Charlotte

Posted 9 months ago

“I was so impressed with the speed and quality of the masks. Also the price!”

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Posted 9 months ago

“Absolutely thrilled with the face mask, just hope the recipient finds it funny! His fiancée will lol. High quality and excellent quick service. This is the third time I’ve used this company! Won’t go elsewhere”

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Posted 9 months ago

“Amazing , the quality is great and service so quick and reluable.”

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Posted 9 months ago

“Well I haven’t received the item yet so the delay in delivery is disappointing as it was for a party last week so now not of any use to me.”

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Posted 9 months ago

Hi there, thank you for your review and sorry the items have not arrived with you yet. We provide an estimated time frame of delivery at checkout as accurate as possible but unfortunately it can take longer. As your item is sent on an international untracked method, I am not able to advise of where this currently is. International orders may incur a customs fee, please check you have not received a notification of this. We also have to allow 20 working days for items to arrive, if the items are not with you after this time, please get in touch with us at info@personalisedfacemasks.com. Kind Regards, Charlotte

Posted 9 months ago

“Good quality printing, delivered promptly. We bought the DIY kit which seemed to be the best value around. Overall : great service, highly recommended. Cutting out was easy, but a fiddly working out the right place to stick the elastic.”

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Posted 9 months ago

“My second order and the masks arrived quickly and look great, just as they did last time, thank you!”

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Posted 9 months ago

“Ordered the face masks 3d after seeing photos of how good they look, when I got mine I tried one on and you can’t see out of them and they curl round your face making the photo look deformed. No point ordered face masks when you can’t wear them because you can’t see.”

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Posted 9 months ago

“Great job,and a very quick turnaround.Very satisfied customer Alan Northampton”

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Posted 9 months ago

“I thought I had purchased my masks cut and string attached, I’m sure that was a option And I choose that Mask arrived Good print and clear But disappointed I have to attach all 30 mask now with the string”

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Posted 9 months ago

Hi there, Thank you for your review and feedback. I have checked your order and the DIY Kit was purchased which is self assembly at home. We are sorry for any confusion. Kind Regards, Charlotte.

Posted 9 months ago

“quick and efficient”

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Posted 9 months ago

“Great quality and reasonably priced!”

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Posted 9 months ago

“Was a really easy process to order. Delivery was quick and the quality is brilliant. Can't wait to use for my besties hen party!”

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Posted 9 months ago

“Only ordered 12. But they are top class.”

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Posted 9 months ago

“They are fantastic, and came so quickly, thank you so much!”

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Posted 9 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

PersonalisedFaceMasks.com Reviews