“Long pillow isn't for tall people it's for people with short heads! Ended up with incredibly bad neck ache and migraines on pillow costing £120. If I'd kept box would have returned.”
Thank you for sharing your feedback, Nick.
We’re sorry to hear that the Tempur Original Queen XL Pillow didn’t work out for you. We understand how important comfort is, and we genuinely appreciate your feedback as we continuously strive to improve. If you’re ever in need of a different pillow, please don’t hesitate to reach out, and we’d be happy to assist you in finding the perfect one for your needs.
“I’ve tried a few pillows to help with a stiff neck and aching shoulders and this pillow was brilliant and would definitely recommend it for people who suffer with stiff necks and shoulder pains”
“It was too firm and too big (granted i did buy the xl being 6,2) i have a bad back and neck and this pillow sometimes causes more pain, rather than less which I was hoping for. Also they do not accept returns for used pillows and they're not cheap so I'll have to buy the other brand again”
Hi Maxwell. Thank you for your feedback. We understand that comfort is subjective, and it can be challenging to find the right pillow, especially with specific needs like yours. We're sorry to hear that the pillow isn't providing the relief you were hoping for.
As per industry standards, we can't accept returns or exchanges for used pillows due to hygiene reasons. We appreciate your understanding, and we wish you the best in finding the perfect pillow that meets your needs.
If you need some extra help finding a pain relief pillow, please reach out to our pillow experts on 0333 577 0144 - available 24/7 to help you out!
Happy sleeping! 🌙
