“Your company is still yet to full fill my order. It’s over a month I have been back and forth with them and route to got this order completed.
I am not happy”
Hi Giselle.
Again, please accept my sincerest apologies about your orders.
We are currently working with ROUTE package protection to work out where the 2nd bottle that you have ordered is.
ROUTE had already supplied a replacement order for you as your first order was lost in transit with USPS. This unfortunately, is something that is out of our control but I can imagine, very frustrating on your behalf.
Please bare with us a little longer while we try to locate the second bottle.
If we cannot locate it, we will refund or replace the 2nd bottle free of charge.
Regards
Rachel
