“It has been intermittent since I purchased it. I sent a follow up email to resolve the issue 5 days ago and no one has responded. Questionable product quality and poor customer support, I feel like I wasted $300.”
Hello Jason,
Thank you for sharing your feedback in regards to your experience with our products/service so far!
We apologize for any delay in response as we have been out of the office due to the holidays.
As we responded up via email, we'd be more than happy to help you with repairing your item.
“This thing is amazing! I do not know how we survived without it. We use it camping, at home, and on the go. I keep it in my car when we go on adventures with our dog. No more sandy paws!”
“We only used this product one time and it worked on the first day of the camping trip, but on the second day it started to leak around the shower head. We were not camping where temperatures got below freezing and it wasn't moved or bumped between the two uses.”
Hello Jeffrey,
Thank you for leaving a review about your experience so far!
We truly apologize that your spray nozzle has experienced this issue.
We have reached out to you via email, so we can replace this for you asap!
“It was great while it worked. One of the best things I had for my 5000 mile road trip. Unfortunately the cube last more then 4 months before completely building zero pressure. I had high hopes for this cube, but now I have $400 paper weight.”
Hello there!
Thank you for reviewing your Rinsekit Cube.
We truly apologize that your unit has experienced some technical difficulties!
We have since reached out to you via email in regards to this matter.
Rest assured, we will get to the bottom of this and provide you with the best solution possible!
“I purchased this to wash off my dog who gets very muddy out in my field in the morning. It works great! The 4 gallon capacity is enough to get the job done, and the water pressure is just right. My dog appreciates the warm water too! Worth every penny to me.”
