“It was all love, gave it to buddies on their bdays and all nice but yesterday I found a crack in it from it was loosing pressure.
Never fell, bever fot bumped, there are no heavy things on the back of my car where it always stays. What happened?”
Hi Tomas,
Thank you for leaving us a review. Just based on the brief description in your review, it seems like a leak may have occurred due to over pressurization, but I can’t be sure. We will need to know what unit you have and the method in which you’re filling it. With that, please fill out our warranty form here (https://rinsekit.com/pages/warranty-form?_pos=3&_sid=4ebe198c0&_ss=r) and that will provide us with all of the necessary information we need to help out to the best of our abilities.
Best,
Team RinseKit
Hi Christopher,
Thank you for taking the time to leave us a review. We would like to apologize for the condition your Refurbished Pod arrived to you in. I am unable to find any correspondence with you in our call log or email list, when you have a moment, can you please fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our customer service rep will be in touch soon.
Best,
Team RinseKit
Hi Amy,
Thank you for leaving us a review. We are so sorry that your order had not been shipped out yet! Our CSR team has received your email and a secondary Plus has been sent out to you.
Best,
Team RinseKit
“Truck driver out in the oil field I can’t always get to a shower RinseKit works the heater works great it’s a quick shower but nice I wish I would of got the bigger so I had more water l have the gray one”
Hi Todd,
Thank you for taking the time to leave us a review. We are so sorry that you have not received your product yet. It appears that the label was never scanned by USPS. We will get a new heater sent your way tomorrow. A tracking number will be sent when the order ships out. If you need further assistance, please don’t hesitate to reach out via email at: info@rinsekit.com or by phone at: 800-613-5764.
Best,
Team RinseKit
“Well.....I wasn't going to say anything but now that you asked.
I ordered your rinse kit from Amazon, and when I received it,it looked re-giftedand I didn't care except it didn't have the hose attachment for my house!!!! So I ordered a replacement. I would find a more secure idea for that piece because it is extremely important. Either way I am thankful for my rinse kit!!”
Hi Robert,
Thank you for leaving us a review. So sorry for the condition that your RinseKit arrived to you in. As we do not process our Amazon orders, we are not sure what unit you have. If you can please fill out our warranty form (https://rinsekit.com/pages/warranty-form) at your earliest convenience, our customer service rep will be in contact soon.
Best,
Team RinseKit
Hi Karen,
Thank you for leaving the PRO PAK a review. We are so sorry to hear that your cap is leaking, we have received your message and our customer service rep will be in contact shortly.
Best,
Team RinseKit
“This is the second unit I have purchased, the first one was a pro model, that works with the pressure system. I also purchased a pump for it. I regularly use it to shower down the grandkids at the beach. So I am excited to purchase this second electrically operated pro model to enhance our beach and BBQ days. One will be used for handwashing and the other for showering. They both work brilliantly and it's surprising how many people stop and ask what I am using, and say they will be purchasing similar models. I definitely recommend it.”
“I just bought the rinse kit pro XL backpack.
This is by far the best. So well designed and Durable rugged and tough Material built for the adventure. I love this . Thxs.”
“I like my RinseKit, generally. I recently bought the heat immersion so that I could take a warm shower after long days of dirty work doing wildfire remediation. I was especially excited about the feature which allowed the heater to function off the trailer adaptor. What I didn't realize is that for the heater to work, my camper van has to be turned on so that it doesn't drain down the battery. In hindsight, this makes sense. But I wish I'd known this ahead of time so I didn't spend money on something I really can't use without further polluting an already devasted environment just so I could rinse off comfortably on cold nights. :(”
Hi Joshua,
Thank you for taking the time to leave the PRO Immersion Heater a review. We strive to provide our customers with all of the information necessary prior to purchasing from us to help them make an informed decision on whether our products will be suitable for their lifestyle. The Immersion Heater can also be hooked up to a solar panel generator via 12V, if you have one at your disposal. If you decide that the heater isn’t for you, as you are still in the return window (30 days from when you received the product), you can fill out our return form here (https://rinsekit.com/pages/return-request-form)
Best,
Team RinseKit
“I love it is the best investment I want to order the heater to warm up my water that’ll be my next purchase and whatever you guys come up with next thank you very much”
