RinseKit Reviews

Name: RinseKit
Address: 2055 Thibodo Road, Ste J, Vista, California
Rating: 4.30

4.3 Rating 264 Reviews

81 %

of reviewers recommend RinseKit

4.3

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Arthur Knox

Juan L Amaya

Ana Garcia

RinseKit 5 star review on 12th April 2025

Brian J Kohlweck

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been 8 days and the shipping has not been updated”

Helpful Report

Posted 3 years ago

Hi Amy, Thank you for leaving us a review. We are so sorry that your order had not been shipped out yet! Our CSR team has received your email and a secondary Plus has been sent out to you. Best, Team RinseKit

Posted 3 years ago

“Cap has holes and leaks when you try to wear as a backpack. Sent a note. Hopefully I just got a defective cap.”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for leaving the PRO PAK a review. We are so sorry to hear that your cap is leaking, we have received your message and our customer service rep will be in contact shortly. Best, Team RinseKit

Posted 3 years ago

“I like my RinseKit, generally. I recently bought the heat immersion so that I could take a warm shower after long days of dirty work doing wildfire remediation. I was especially excited about the feature which allowed the heater to function off the trailer adaptor. What I didn't realize is that for the heater to work, my camper van has to be turned on so that it doesn't drain down the battery. In hindsight, this makes sense. But I wish I'd known this ahead of time so I didn't spend money on something I really can't use without further polluting an already devasted environment just so I could rinse off comfortably on cold nights. :(”

Helpful Report

Posted 3 years ago

Hi Joshua, Thank you for taking the time to leave the PRO Immersion Heater a review. We strive to provide our customers with all of the information necessary prior to purchasing from us to help them make an informed decision on whether our products will be suitable for their lifestyle. The Immersion Heater can also be hooked up to a solar panel generator via 12V, if you have one at your disposal. If you decide that the heater isn’t for you, as you are still in the return window (30 days from when you received the product), you can fill out our return form here (https://rinsekit.com/pages/return-request-form) Best, Team RinseKit

Posted 3 years ago

“My brand new, used for the first time, rinsekit won't stay pressurized. No matter how much I pump, the valve don't be trying to budge to #2 which means I can't even get in the green anymore. I was able to get to the green once...That was when I unboxed it.”

Helpful Report

Posted 3 years ago

Hi Alexus, Thank you for leaving the Cosmetic Pod and Pressure Booster Pump a review. So sorry that you are experiencing issues pressurizing the unit! We have How to Fill videos on our website (https://rinsekit.com/pages/videos) that can offer some insight on the 3 ways to fill your RinseKit Pod. If you are still running into problems, you can fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our Customer Service Rep will be in touch soon. Please note, that a proof of purchase is required to file a warranty claim. Best, Team RinseKit

Posted 3 years ago

“The pump doesn’t hold pressure. I keep it in the green and get about 5 seconds of real pressure and then and drizzle after that. Also I don’t understand why the pressure release valve is right in the handle. It’s so easy to accidentally release pressure while pumping. Do disappointed and would love to have my money back.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for taking the time to leave the Pressure Booster Pump a review, so sorry to hear that the pump isn’t working out for you. You are still in the return window, please fill out our return request form (https://rinsekit.com/pages/return-request-form) and our customer service representative will get back to your shortly. Best, Team RinseKit

Posted 3 years ago

“So as i was expecting the tank won’t use all the water just with the hose pressure so i decide get the pump just in case, but. you will have to pump a few minutes to get a little bit pressure. Does not work right. i never get the “65psi” i should get.”

Helpful Report

Posted 3 years ago

Hi Shakille, Thank you for leaving the RinseKit Pod + Pump bundle a review. We would like to apologize for the issue you are running into with your unit. When you have a moment, please fill out our warranty form (https://rinsekit.com/pages/warranty-form) and our Customer Service Rep will be in contact shortly to look into this further. Best, Team RInseKit

Posted 3 years ago

“I received the unit and it was cracked, I was kind of disappointing on the quality of the plastic but it still works didn’t like the fact that it was cracked and it’s hard to return it”

Helpful Report

Posted 3 years ago

Hi Omar, Thank you for taking time to leave us a review. We are so sorry to hear that your unit arrived to you cracked! I can’t seem to find any email correspondence or voicemails from you. We would like to look into this further, if you are able, please fil out our return form and our Customer Service Rep will be in contact soon (https://rinsekit.com/pages/return-request-form) Best, Team RinseKit

Posted 3 years ago

“Water was leaking from the first time we used it. Tried the troubleshooting and the screw was stripped.”

Helpful Report

Posted 3 years ago

Hi Gavin, Thank you for leaving us a review. We are so sorry that your unit is leaking, our customer service team will be sending you out a replacement today. Please check your email for tracking. Best, Team RinseKit

Posted 3 years ago

“My son bought the + model and complained after a year that rinse kit won't work, so he bought your competition, and was going to throw away and of course I had to see if I could fix.. The seam has a very small leak, bought pump to slowly add pressure”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for leaving us a review. So sorry to hear about your son's experience with our products. Both of our pressure-dependent models are backed by a 1 Year Warranty, if there were any pressure issues noted within that year, we would have offered a replacement. However, we do not have any records of correspondence with him that we can find. Please feel free to reach out to us if the Pressure Booster Pump does not meet your expectations and we will be happy to help you out. Best, Team RinseKit

Posted 3 years ago

“Ordered on 12/8 for a Christmas gift. Called and L/M and emailed to inquire on status after two weeks of waiting. Didn’t get a reply until after Christmas. Love the product, but disappointed in the customer service.”

Helpful Report

Posted 3 years ago

Hi Christian, Thank you for leaving us a review. We sincerely apologize that your order was delayed! After taking a look into your correspondence with our customer service team and it appears that you reached out to us on 12/21 and our typical response time is about 3-5 business days as stated in our auto-response email. Taking the Christmas Eve holiday into account, we responded in a timely manner. Additionally, if we had shipped the order on 12/21, we could not have guaranteed delivery by the holiday. Please let us know if you have any further questions or concerns. Best, Team RinseKit

Posted 3 years ago

“Shipping took exceptionally long. Customer service takes too long to respond to shipping concerns.”

Helpful Report

Posted 3 years ago

Hi Sebastian, Thank you for taking the time to leave us a review. I can see that your ordered a RinseKit Plus + Pump when they were out of stock and backordered. We constantly update our product pages when we have out of stock items to communicate accurate lead times to our customers. We apologize if the lead times were unclear. I can also see from your correspondence with our customer service team that your order shipped out on the day quoted to you. We are a small team and our response time for emails is stated in our automatic response email. If you have any further concerns, please don't hesitate to reach out to us. Best, Team RinseKit

Posted 3 years ago

RinseKit is rated 4.3 based on 264 reviews