Salty Crush is an Australian women’s fashion brand creating effortless, feel-good styles for real bodies. From maxi dresses to blouses, our pieces are made to feel confident anywhere.
Hi Sue,Thank you for your revview!We are sorry to hear that this has happened to your Evie Mini Dress - 3/4 Sleeve Tiered Smock Dress in Jeani Print Beige on this occasion. As Rayon fabric is a natural fibre, more care needs to be given than some other materials. Our garments are made with rayon which is a natural fibre and has a wonderful feel, as well as it being good quality. We have it listed on the description, as well as on the care label that they need to be hand washed in cold water. This is essential to keep the integrity of the garment and allows it to continue looking as beautiful as when you first purchased it. We cannot take responsibility for replacing garments that were not washed by following the care instructions as this is not a manufacturing fault, or a fault on our end. You can read more about this on our returns policy under 'faulty items' https://saltycrush.com/pages/returns-policyWe are always more than happy to answer any product questions regarding fabric, sizing or how to best take care of your garments.We appreciate that it is a disappointing outcome but we would be more than happy to answer any further questions that you may have.Cheers,Salty Crush