“My order came with both bottles leaking
They sent wrong sent. It cost me 15.00$
To return, asked for my postage to be refunded, only refunded me $5.00. There shipping cost. Then sent again wrong sent. Will never order again.”
We are so sorry about that Tracy. What scent was incorrect? You ordered different scents. We are happy to send you the correct one.
Also, we were not aware you paid to return it. Next time contact us first. We would have been happy to replace your order without you shipping it back to us that way you are not out of the money.
I can refund your additional $10, just please let me know what fragrance was incorrect.
Thank you,
Elyse
“My order came with both bottles leaking
They sent wrong sent. It cost me 15.00$
To return, asked for my postage to be refunded, only refunded me $5.00. There shipping cost. Then sent again wrong sent. Will never order again.”
We are so sorry about that Tracy. What scent was incorrect? You ordered 2 different scents. We are happy to send you the correct one.
Also, we were not aware you paid to return it. Next time contact us first. We would have been happy to replace your order without you shipping it back to us that way you are not out of the money.
I can refund your additional $10, just please let me know what fragrance was incorrect.
Thank you,
Elyse
