Hi Anthony,
Consistency and patience is key!
Although many of our customers see instant results, sometimes it will take some pets 2-4 weeks of consistent use for the skin to restore.
Here are some simple tips to help achieve the best possible results!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Let me know how it is going after a week or two!
Thank you,
Elyse
Hi Becky,
I'm so sorry to hear the product didn't work for your pup. I'd love to help. Can you tell me how often you were using the product?
Thank you,
Elyse
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“I've washed my puppy 4 times so far. After the first and second time he was still itching but after the 3rd time I started to notice a difference. After the 4th he has not been itching or biting and the flaking has almost dissappeared. Thanks for making my puppy feel better.”
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