Hi Amy,
How long have you been using the product?
I’m sorry you haven't seen any results yet. Although many of our customers see instant results, sometimes it will take some pets 2-4 weeks of consistent use for the skin to restore.
Here are some simple tips to help achieve the best possible results for your pup!
For healthy animals, the recommended washing interval is once every 2-4 weeks. However, you may feel free to wash as often as you like, because the probiotic kefir supports the skin’s natural biome and doesn’t disrupt it.
For animals with chronic skin issues, it is best to bathe the animal once every 3 days for the first two weeks, then once a week until the skin normalizes. We highly recommend using a daily-use product, like Daily-use Probiotic Deodorizer or Daily-use Probiotic Detangler. The daily-use products will provide a much needed boost of probiotic to those trouble spots.
You are fine switching to a monthly or bi-monthly routine once the skin has normalized.
Hope that helps and let me know if you are still not seeing results in a week or two! We are here to help!
Elyse, Skout's Honor
“We liked the shampoo and conditioner,it works well on our dog although he is still having some itching issues because of allergies,it does make his coat nicer than in the past”
Hi Lisa,
I'm sorry you didn't get a lather. This is not what we typically hear about this product, so I would love to give you some tips to help get a lather from the product!
Make sure you shake the product really well before use, and try diluting the product.
Diluting can make it much easier to spread and lather throughout the coat and rinse out, plus it is super easy to do. Simply pour roughly 1 FL.OZ. (one shot-glass full) per 20-pounds of doggie into an old water bottle or dilution bottle (available on our website!) and top off with water. Don’t worry about over diluting, as long as the entire contents of the bottle get on the animal you’ll be just fine. Massage into the skin with both hands for up to 2-minutes and rinse out.
Hope that helps and let me know if you have any other questions!
Thank you,
Elyse, Skout's Honor
“I love this 2-in-1 shampoo! It makes my dogs coat so soft and shiny. It also smells so good and stays smelling good for awhile! This is my second time buying this shampoo and I'm gonna stick with this one forever!”
“Omg !!! First time using and already noticed the difference on her coat. Her fur is so soft and smells great. Will definitely be ordering more. I love how you guys donate to feed the animals in the shelters. God bless this company”
Hi Jennifer,
We are so sorry about our product being out of stock. Are you interested in receiving a free sample kit? We can get you one since we are still waiting on our Honeysuckle Shampoo & Conditioner.
Let me know, thanks.
Elyse, Skout's Honor
