“While the initial bath gave the dog some relief it only lasted 24 hours. We are taking her to the dermatologist and hopefully get to the bottom of the issues. We have tried everything so when I read the glowing testimonies on your products I had to try them out.”
Hi Ross,
Every case is different and it can take 2-4 weeks for the skin to restore. I'd love to help! How long have you been using each product for and how frequently?
Thank you,
Susie
“I could tell a difference in my two dachshunds that first night after I bathed them and sprayed them with the probiotic shampoo and spray. The scratching has subsided dramatically and they are sleeping better. I will definitely will continue with these products”
“I‚Äôve only washed her once with scoutshonour dog and cat lavender shampoo and her fur is softer than it ever has been. No fight over brushing her out after the bath because I didn't have too. (AMAZING!) No mats and she is shedding less than she ever has. It‚Äôs been 4 weeks and she still smells great. I‚Äôm never switching. About to try the ear cleaner next.”
“This was the worst product ive ever used on any dog ive ever owned. My dog broke out in hives within hours of washing her. I will not be using it again nor will I recommend it to anyone”
Hi Ryan,
We are so sorry about your experience! This isn't something we normally hear about. A full refund was issued on 1/10/21 and your bank should have that processed shortly. We hope that your dog is feeling better.
Sincerely,
Susie
“My doodle who has a more poodle hair and skin was always scratching. Is it dry winter air? Allergies? This shampoo conditioner duo without a scent did the trick!”