Hi Susan,
You're on the right tracking with bathing your dog every three days. Every case is different and it can take up to four weeks of consistent use for the skin and coat to restore. We recommend bathing your pet once every three days for the first two weeks, then once a week until the skin normalizes. Once the skin has normalized you can switch to a bi-monthly or monthly bathing routine. Apply the Probiotic Itch Relief spray daily to help promote good bacteria growth in between baths. Feel free to reach out to us directly at services@skoutshonor.com we any questions.
Cheers,
Susie
“I wanted to love these, I did love that it seems to help my Maltese‚Äôs itching but unfortunately it matted her hair terribly. I had to go back to the previous brand since not even getting skout‚Äôs conditioner and detangling spray seem to help.”
Hi Cecilia,
Our products causing matting isn't something that we typically hear. I'm so sorry about that. We do have a 100% satisfaction guarantee. Please reach out to our Customer Service team at services@skoutshonor.com and we'd be happy to help you further.
Thank you,
Susie
Hi Steven,
I'm sorry to hear that you didn't see results with our Itchy Dog Kit. I'd love to help. How long did you use each product and how frequently were they applied?
Thank you,
Susie
Hi Linda,
I'm sorry to hear that our Itchy Dog Kit hasn't provided some relief. I'd love to help. How long did you use each product and how frequently were they applied?
Thank you,
Susie
Hi Marcia,
I'm sorry to hear that you haven't seen results with our Itchy Dog Kit. I'd love to help. How long have you been using each product and how frequently are they applied?
Thank you,
Susie
