Hi Jamie,
I'm sorry to hear that you're still having trouble removing the odor. I'd love to see if I can help! This can happen if the surface is very porous, the mess found its way into the carpet padding, or if the area was over saturated. Please reach out to our Customer Service team at services@skoutshonor.com so we can help you further.
Cheers,
Susie
Hi Jamie,
I'm sorry to hear that you're still having trouble removing the odor. I'd love to see if I can help! This can happen if the surface is very porous, the mess found its way into the carpet padding, or if the area was over saturated. Please reach out to our Customer Service team at servicesskoutshonor.com so we can help you further.
Cheers,
Susie
“We really like the product. It eliminates the urine smell and helps with the spotting. I usually have to use another floor cleaner to get the spots completely out.”
Hi Tim,
Thank you so much for your feedback on our new Severe Mess Stain & Odor! It's great to hear that you're happy with your purchase.
Cheers,
Susie
“We really like the product. It eliminates the urine smell and helps with the spotting. I usually have to use another floor cleaner to get the spots completely out.”
