Dear Trevor,
Thank you for your feedback. I’m sorry to hear about your experience with our stocking aid. I will also send you an email as this is the first time I’m hearing from you, and I want to ensure we address your concerns.
Based on your description, it seems likely that the **medium size (M)** might suit you better than the small size (S). The medium provides more room around the ankle, which should make it easier to manipulate and pull on the stocking, especially if swelling is present.
I’ll reach out to you to see if we can send you a different size, with the goal of making you a satisfied user of the Steve Complete. Please don’t hesitate to share any additional details in the meantime.
Kind regards,
Steve Originals
“Der Steve Complete hat mir nicht nur beim Anziehen geholfen, sondern auch beim Ausziehen – besonders bei meinen Kniestrümpfen eine riesige Erleichterung.”