“Order a personalized keeper jersey for an upcoming college showcase tournament. Fast delivery. Jersey, completely wrong. Spelled the last name wrong and the lettering and numbers were pressed on wrinkled. Took forever to get ahold of anybody in customer service. By time someone reached out from Titan, they jersey was out of stock. We have spent thousands of dollars on Titan keeper gloves. I guess we will take our business elsewhere.”
Thank you for sharing this feedback, Randy. We’re truly sorry for the issues with your personalized goalkeeper jersey — the misspelling, quality concerns, and delay in communication all fall short of our standards. We completely understand your frustration, especially after your long support for T1TAN. In the meantime, we have found a suitable solution together and we’re reviewing what went wrong to prevent it from happening again. Your trust means a lot to us, and we hope we get another chance to make things right.
Best,
your T1TAN Team
“Als ich das Trikot ausgepackt habe hatte ich zu erst Zweifel ob der Stoff nicht zu dünn ist und schnell Kaputt geht aber so ist es nicht. Ich spiele viel auf Kunstrasen und bis jetzt (Nach 4 Monaten) wurden keine Fäden gezogen oder sonstige Beschädigungen festgestellt. Der Stoff ist leicht und angenehm wie Seide. Ich freue mich dieses Trikot in anderen Farben zu bestellen. :D”
