“It’s been 4 days since my package is been trapped for tax problems and I haven’t received it, I contacted the vendors and I haven’t had any reply I want a solution or a refund as soon as possible”
Hi Miryam,
Thanks for contacting us about your order! According to FedEx, there’s currently a dispatch delay from Toluca, MX since 12/19/25. We’re reaching out to FedEx directly to clarify the reason and next delivery steps and will update you as soon as we hear back. If the issue isn’t resolved soon, we’ll make sure your order is reshipped so you get your items as quickly as possible.
Best,
your T1TAN Team
