“Wood arrived without communication despite being promised I would be able to arrange a delivery slot.
The wood is well packed but unfortunately it’s more like kindling than fire wood, most pieces very thin.
I’ve contacted customer care to complain but no response.”
“Delivery was the only problem. Eazihaul lorry only had a pump trolley and the load was difficult to keep upright. Better if delivery vehicle had a crane. Otherwise product is first class”
“Was a bit sceptical about ordering the maxi log Crate and it being value for money £450, but I’m glad I did , good logs, very dry and there was 6 tonne builders bags of logs in there like was advertised, will definitely order more next year”
“Bought as a gift but delivery driver was most unhelpful and he said he couldn’t drive up the lane even tho the garage next to address frequently has large oil tankers etc.. Then his pallet lifter was broken… I called company who basically said nothing they could do .. The guy dumped 1and half tonnes at bottom of drive where my sister had to manually carry up drive. I was told by company it is kerbside delivery. Have since found another supplier who has assured me they will deliver to door..”
“Crate smaller than expected for the money and room on top for a good few more logs. They burn ok and I suppose one learns. Not recommending them but I realise it might just be that they're not my cup of tea.”
