“I am awaiting the correct size to come in at your facility so I can make an even exchange. I have already spoken to your customer service department but the size I need is not in stock! I do not understand why it takes so long to get them in. Ordered size 9-10.5 need 11-12.5”
We appreciate your feedback, Rebecca. We're sorry that they were too thick. If you need help with a recommendation, just let us know. Thank you for your business!