“Sadly, the insoles do not come in actual shoe sizes but general sizes that can be cut to fit. However, once they're cut, they cannot be returned if you are not happy with the support. I do not actually know if the inserts are good for my feet or not because I'm not going to cut them. I sent them back.”
Thanks again for your feedback, Charlene. Sof Sole offers a 60-day satisfaction guarantee, so with their products, you can return within that window worn and/or trimmed. We're sorry to hear that you've already sent them back! If you need any help with another recommendation, please let us know. We appreciate your business!