“I've bought Spenco inserts for years, but this last pair was a gift for my husband and they stink so badly, we can't use them. He's tried putting them out in the Sun for a few days to off-gas, but it doesn't help. I'll have to check into returning them. Bummer!”
Thank you again, Ella. We are sorry to hear that your insoles have an odor. We're happy to take them back for return or exchange. You can find return instructions here:
https://theinsolestore.com/pages/returns-exchanges
