Hej Roger,
Vi är ledsna att höra att du inte fick den upplevelse du förväntade dig av denna behandling.
På Treated är vi fast beslutna att hjälpa dig att hitta den behandling som fungerar för dig. Vi förstår att behandlingar ibland kan ta lite försök och misstag innan man hittar den rätta för dig. Tveka inte att kontakta oss för att diskutera lämpliga alternativ som kan fungera bättre för dig.
Tack för att du tog dig tid att lämna feedback till oss.
Bäst,
Mari
“Still not arrived
Royal Mail are a terrible delivery company won’t leave the parcel with a neighbour or in my safe place
Will use another company in future that uses smaller packaging so will fit through letter box when nobody is home
Will cancel my subscription today”
Hi Mitchell,
We're really sorry to hear that your order hasn't arrived yet. We understand how frustrating this must be for you. I've investigated this further for you and can see Royal Mail has attempted delivery a few times but been unable to reach you. If you're finding the redeliveries keep happening while you're unavailable, I'd suggest contacting Royal Mail and arranging for collection from your local post office. Thank you for your patience and understanding. If you have any more issues, please don't hesitate to reach out. We're here to help every step of the way.
Best,
David
Hi George,
We're sorry to hear this treatment isn't working for you.
At Treated, we understand that everybody's medical journey is unique. We're committed to helping you find the best treatment for you. Please be assured, that if you reach out to your care team via your Treated account, that we will be more than happy to help you get the best out of your treatment, or find a treatment that works better for you.
Thank you for taking the time to leave us feedback.
Best,
Nel
