Hi Lisa,
We apologize for the inconvenience caused by the non-delivery of your maintainer order. We understand the frustration when expecting a seamless continuation of treatment and encountering delays.
Unfortunately, the specific treatment you ordered is currently out of stock, which resulted in the delay. We strive to ensure that we have sufficient stock of all our treatments, but occasionally unforeseen circumstances can lead to temporary shortages.
Please be assured that our team is actively working to restock the maintainer you need as quickly as possible. We understand the importance of providing you with the right treatment at the right time, and we are doing our best to resolve this situation promptly.
Your progress and satisfaction are important to us, and we are committed to ensuring that you receive the necessary treatment as soon as it becomes available.
Best,
David