“Here's my email to support--which I never received a response from.
Hello!
I just received my Trobolo in the mail and was excited to take a look at the construction and functionality. Everything looks great except I encountered a significant issue with the latch design on the closing lid—or I may have just received a faulty unit.
The gray seat area doesn’t seem to sit flush, exposing an 1/8” gap towards the front of the toilet. When I go to close the top white lid, the latch ends up landing between the gray seat and the lower plastic frame causing the latch to be extremely difficult to pry open. If the gray seat sat perfectly flush (so there’s no gap) or the lid handle extended further down another 1/4", I think this might mitigate the problem. Please see attached photos and videos.
Thank you for your time!”
Hello and thank you for your 5-star rating!
We are delighted to hear that the size is perfect for you and that you are satisfied with the quality. Your satisfaction is very important to us and your positive feedback motivates our team!
Enjoy your TROBOLO!
Best regards,
Your TROBOLO Team
“Seems well built and thus far the diverter is adequate for the purpose but the seat design is not a whole lot better than a 5 gallon bucket! No adult is going to find that seat remotely comfortable regardless of their body size. At 150lbs I'm of average height and weight. Disappointed. For the price I had higher expectations for basic comfort.”
Hi,
thank you for your rating and the valuable feedback.
We’re sorry to hear about your discomfort and understand that seating can be challenging, especially for taller individuals on compact camping toilets.
The challenge with the WandaGO is to combine compact dimensions with the highest possible level of comfort. That’s why we integrated the height adjustment and designed the seat to be ergonomic rather than flat. Of course, preferences vary, and your personal opinion is absolutely valid.
If you have any questions, feel free to contact us via email. Our customer service team is happy to help.
Best regards,
Your TROBOLO Team
