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Geyser Great HDry® Fresh Black 43 EU / 9,5 US m / 9 UK / Fresh Black Reviews

4.4 Rating 25 Reviews
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About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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How satisfied are you with the product quality? The product is different to what I expected from the website
How satisfied are you with the size? It’s perfect for me!
How satisfied are you with the performance of the product? The product was broken after short period of usage
I bought two pairs of Geyser Great shoes last year. When I took them out this year for the approaching rainy and cooler season, I was surprised to find that the glue on the toe of both shoes had separated between the sole and the upper of the shoe. Last year this problem did not occur during use and the shoes were stored in completely ordinary conditions in a shoe cabinet. I contacted Tropicfeel support, but they sent me a canned response saying that the warranty does not cover "defects and damage due to normal wear and tear". The shoes in question have not been used for six months in total, having arrived after long delays last September, when I was on the very trip for which I originally ordered them. I started actually using them in November last year until February this year. Even if I'd worn these every single day during that period – which I didn't – the glue shouldn't let go after four months, a cheap pair of fast fashion shoes will last longer than that. But that's not what happened. When I put the shoes away this spring, there was nothing wrong with them, when I took them out a few days ago, that's when I noticed the problem. This is clearly not caused by wear and tear from use, but by a design flaw or the subpar quality of the glue used. I have bought a total of six pairs of shoes from Tropicfeel until now. I had a problem with my first pair of Canyon shoes, which also broke after less than a year and were also not replaced, but at the time I said okay, after all, they were my primary travel shoes, they were my faithful companion over several continents, I accept that they were subject to considerable wear and tear. But that is not the case this time at all, the Geyser in question was only used in a normal urban environment, not subjected to any extreme strain, and the defect occurred after or during 7 months of disuse. The manufacturing flaw is corroborated by several Trustpilot reviews reporting the same issue. In my opinion, Tropicfeel's response to such problems is unacceptable, particularly given the image it aims to convey. After a while, support did not reply to my e-mails at all, they did not send me the "Sheet of Claim" document referred to in the Terms of Service. I am incredibly disappointed with the whole process and attitude, I will most definitely not be buying from this company again and I strongly caution others against doing so as well.
1 Helpful Report
Amazing
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How satisfied are you with the product quality? I love the product! It´s amazing
How satisfied are you with the performance of the product? I love the product! It´s amazing
Great fit, waterproof (really, i tested it), fits all outfits, light-weight. nice company
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How satisfied are you with the product quality? I love the product! It´s amazing
How satisfied are you with the size? It’s perfect for me!
How satisfied are you with the performance of the product? I love the product! It´s amazing
Author didn't leave any comments.
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Marco-Sebastian R
Verified Reviewer
These are my third Tropicfeel Sneakers, i own two monsoons from the first Kickstarter. Geysir are good rough winter sneakers, like them. But for Biking sadly not perfect. Can you create a winter Mountainbike sneaker? Thank you Tropicfeel for being my favorite sneaker manufacturer on the planet.
1 Helpful Report
Hello Marco! We are thrilled to hear your comments. We will for sure send your comment over to our Product team, as they're constantly working on innovating new gear. Thank you so much!
Best shoes ever bought
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How satisfied are you with the product quality? I love the product! It´s amazing
How satisfied are you with the size? It’s perfect for me!
How satisfied are you with the performance of the product? I love the product! It´s amazing
I always loved to purchase/support companies that come from crowdfunding and offer a good solution. Living in a rainy country this shoes came in perfect time for winter time.
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Beuatiful fit. Light weighted and of course no wet feet
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