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10314 Reviews

4 Rating 45 Reviews
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Phone:

904-385-3888

Email:

scott.sarra@vtrips.com

Location:

200 Executive Way, Suite, 200
Ponte Vedra Beach
32082

We have stayed at this property for the last couple of years and have always enjoyed it,but this time we stayed there was no cable service,none of the tv,s worked. hope next time we stay that they make sure everything is working as it should.
Helpful Report
Posted 3 years ago
We will not be using Ryson Vacation Rentals again. I have stayed too many places to know that if it's not great, don't use it again. I saw they had bad reviews about the cleanliness but decided to give it a chance. I assumed since there were a lot of bad reviews, surely they have stepped their game up. Nope. The floors to the rental made our feet BLACK. Why they did not have cleaning supplies at the rental is also confusing because we would have loved to clean the floors ourselves. They said they could have someone come out that evening but with COVID we didn't really want anyone there. So, they could bring cleaning supplies first thing in the morning which turned into the afternoon. No point in cleaning then. There were crumbs all over the coffee table and kitchen table, so we had to clean those ourselves. Luckily, I thought to bring my own cleaning wipes. The cool ice machine they had there ended up having bugs in it so we did not get to use it. After all of that, we decided we should clean all of the dishes before using because we did not have faith in them. The yard was so long and had tons of stickers in them so walking to the beach was not that enjoyable. I am not sure why they would not mow the yard before having guests? There were ant piles as well all over the yard and the grill was disgusting we had to use foil on it to use it because who knows if it's ever been cleaned. OH and I forgot about the worst thing of all: the air vents. GROSS GROSS GROSS. They were rusted and moldy and I don't even want to know what the actual air filter looked like. ALL of them were like this. Not sure how they could walk into this rental and be okay with that. The doors to the outside do not lock so they opened in the middle of the night once and we ended up having to sleep with the shutters down, which who wants to do that when you have a beach view for the weekend? The doors had black mold on the top of them as well. The bathroom shower grout had not been cleaned in a long time as it was orange. I think they have some silly rules when the place wasn't even put together very well. 100% will not be returning to them. The view and beach location was amazing though but doesn't outweigh everything else. Im not sure why we had to pay a cleaning fee when they clearly don't clean.
Helpful Report
Posted 3 years ago
We will not be using Ryson Vacation Rentals again. I have stayed too many places to know that if it's not great, don't use it again. I saw they had bad reviews about the cleanliness but decided to give it a chance. I assumed since there were a lot of bad reviews, surely they have stepped their game up. Nope. The floors to the rental made our feet BLACK. Why they did not have cleaning supplies at the rental is also confusing because we would have loved to clean the floors ourselves. They said they could have someone come out that evening but with COVID we didn't really want anyone there. So, they could bring cleaning supplies first thing in the morning which turned into the afternoon. No point in cleaning then. There were crumbs all over the coffee table and kitchen table, so we had to clean those ourselves. Luckily, I thought to bring my own cleaning wipes. The cool ice machine they had there ended up having bugs in it so we did not get to use it. After all of that, we decided we should clean all of the dishes before using because we did not have faith in them. The yard was so long and had tons of stickers in them so walking to the beach was not that enjoyable. I am not sure why they would not mow the yard before having guests? There were ant piles as well all over the yard and the grill was disgusting we had to use foil on it to use it because who knows if it's ever been cleaned. OH and I forgot about the worst thing of all: the air vents. GROSS GROSS GROSS. They were rusted and moldy and I don't even want to know what the actual air filter looked like. ALL of them were like this. Not sure how they could walk into this rental and be okay with that. The doors to the outside do not lock so they opened in the middle of the night once and we ended up having to sleep with the shutters down, which who wants to do that when you have a beach view for the weekend? The doors had black mold on the top of them as well. The bathroom shower grout had not been cleaned in a long time as it was orange. I think they have some silly rules when the place wasn't even put together very well. 100% will not be returning to them. The view and beach location was amazing though but doesn't outweigh everything else. Im not sure why we had to pay a cleaning fee when they clearly don't clean.
Helpful Report
Posted 3 years ago
We loved everything about it! We didn't want to leave! We caught fish(trout) with the grandson right out of the surf, played on the beach,took the boat out at San Luis Pass! We will be back! We had everything we needed except, there was only 2 coffee cups but we managed! Can't wait to go back! ❤
Helpful Report
Posted 3 years ago
We loved everything about it! We didn't want to leave! We caught fish(trout) with the grandson right out of the surf, played on the beach,took the boat out at San Luis Pass! We will be back! We had everything we needed except, there was only 2 coffee cups but we managed! Can't wait to go back! ❤
Helpful Report
Posted 3 years ago
I spent 4 days at the Enchanted Beachfront with my family. Our stay was AMAZING! This house is beautiful and very comfortable. We loved the location, the spacious family space, the balconies facing the beach, and the attention to detail to make sure that we enjoyed our stay. Loved it! We will visit again in the near future!
Helpful Report
Posted 3 years ago
I spent 4 days at the Enchanted Beachfront with my family. Our stay was AMAZING! This house is beautiful and very comfortable. We loved the location, the spacious family space, the balconies facing the beach, and the attention to detail to make sure that we enjoyed our stay. Loved it! We will visit again in the near future!
Helpful Report
Posted 3 years ago
Nice home. Need a few more and more accurate instructions about what all the switches do. That got a bit confusing. Otherwise, no complaints at all!
Helpful Report
Posted 3 years ago