“The Waterdrop Tankless Reverse Osmosis is fantastic.
I normally hate the taste of water, but when I tasted the reverse osmosis water, I was amazed how clean it tasted, there's no weird taste that's usually associated with mineral water. My coffee tastes so much better.
I set my system to the faucet and I used a switch that gets plugged in to the outlet in order to shut the unit off. The waste water goes down the sink or collected in bottles and used for plants and washing meats and fruits.
I have well water. My well water for the interior house goes through a water softener and like I said, the water tastes fantastic with no weird smells.
When I tested the TDS from the faucet it read 107. When I tested the water through the reverse osmosis unit, the TDS read 3.
I highly recommend a reverse osmosis unit, these are fantastic. I don't know why I even had in the past a water ionizer.”
Dear Liz
We’re so happy to hear you had a great experience at Waterdrop. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. It's kind of you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I got the G2 tankless water filter. Excellent water filter. The ppm reading for my tap water was around 438. After installing the filter it reads 50-60 ppm and the water tastes great. It was easy to install and does not alot of space under the sink.
They also have excellent customer service. I had some concerns after I received the filter. They were resolved in a swift manner to my satisfaction.
Still have to see whether the filters last for the lifetime advertised on them. But no major concerns so far.”
Dear Customer,
Thank you for reaching out to us. I sincerely apologize for the inconvenience caused.
We feel really discouraged that our customer support hasn't brought you a pleasant experience. We're truly sorry that we couldn't provide a free return since the shipment had been delivered within 3-6 business days according to our regulation.
“If you contact us after 24 hours of purchase: You need to bear the return fee if the package is already shipped (depends on our system, not the order status).”
To get more information please check the following links for your reference:
Return & Refund policy: https://www.waterdropfilter.com/pages/service-policy#ret
Shipping policy:https://www.waterdropfilter.com/pages/service-policy#shi
Your satisfaction is our top concern. Please accept our most sincere apology and we really appreciate your understanding!
If there’s anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Stanley,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Extremely easy to install, or so says my brother who installed it for me and knows about such things. I like the sleaziness of the design without nooks and crannies to be cleaned. Fits nicely under the little kitchen sink in my small one-bedroom apartment. I had an on-the-counter ZeroWater system that removed even more totally dissolved solids (00.0 from tap water of 175), but the WaterDrop system is more convenient and the filters last longer (the lowest TDS measure I get is 5). Very happy with the Waterdrop!”
Dear Grace,
Thank you again for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Great tankless system. takes up so much less room under the sink. Easy filter change and long lasting.
I wish the pressure was as good as the tank systems but it is still worth the space.”
Dear Jeremy,
Thank you so much for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
