“I was a Zero Water customer for the last 9 years and I recently switched to Waterdrop's gravity filter system. After using Waterdrop for the last month, I have to say, I'm disappointed with the taste of the water vs Zero. Zero always tasted clean and pure, but there's a noticeable taste associated with Waterdrop. The TDS of Waterdrop vs my tap water is nearly identical, while I was always able to achieve a 0 reading with Zero.
With that said, I do like the increased 2gallon capacity of my Waterdrop vs Zero so I don't need to fill it as regularly for two people.
Overall, I'll continue to try it for the next few months but I much rather prefer the Zero water taste.”
Hi Dante,
Thank you for your review, which is very helpful for us to improve our product quality.
I checked the product introduction of your filter system on our website and found that this system wasn't designed to reduce TDS, so, normally, the TDS of filtered water is identical to that of tap water.
As for the taste of water, could you please describe the detail to us by email? The filter might indeed have some problems. We will try our best to provide you with better taste of water.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Deborah,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I purchased the Waterdrop to get out of using the wasteful 1 or 5 gallon bottles. And I am very happy I chose the Waterdrop. Excellent construction, easy to assemble and the water is better than what I was getting before. GREAT JOB!”
